Our Thinking

The Summer of our Discontent?

The Summer of our Discontent?

The summer heat is in full swing, but market uncertainty may leave parts of the private capital markets in a persistent cooldown until later this year. As valuations recalibrate and dealmaking slows, comparisons have been drawn to the prior economic volatility of 2020, 2008, and even 2000 — but there are some key differences here.

CX/CE Platforms Address Employee Engagement Issues Caused  by The Great Resignation, Investors Take Note

CX/CE Platforms Address Employee Engagement Issues Caused by The Great Resignation, Investors Take Note

The trickle-down effects caused by worker shortages have been top of mind since COVID sent much of the workforce home, but the issues underpinning the “big quit” were brewing long before the pandemic. As a result, a focus on employee engagement has emerged as a strong trend in 2022, and CX/CE companies are deploying solutions to help employers attract more qualified candidates while keeping their existing employees happy.

Customer Experience & Engagement Nsights Map 2022

Customer Experience & Engagement Nsights Map 2022

With the wave of accelerated digitalization prompted by the pandemic, companies of all sizes are implementing creative tactics to keep consumers engaged. Brick-and-mortar businesses have shifted focus to digital interface personalization and streamlined omnichannel offerings, while digitally-native companies have leveraged state-of-the-art customer experience technologies, more user-friendly platforms, and enhanced personalized communications efforts. To depict the evolution of market focus and innovation, our team has mapped out the customer experience and engagement industry in our 2022 CE CX Nsights Map.

Key Takeaways—The Creator Economy in 2022: Creators, Community, & Monetization

Key Takeaways—The Creator Economy in 2022: Creators, Community, & Monetization

During the recent, third event in our Media and Music Salon Series—”The Creator Economy in 2022: Creators, Community, & Monetization”—a curated group of industry experts shared their thoughts on the evolution of the creator landscape. Based on the MMSS discussion and our own industry insights, we have put pen to paper on five major takeaways impacting the Creator Economy today, including how we define the term “creator,” the need for specialized tools to serve different types of creators and the niche communities within their audiences, the varying degrees to which creators emphasize monetization, and the effects Web3 may have on the creator economy.

Consumer Technology Nsights Map 2022

Consumer Technology Nsights Map 2022

Consumers’ routines look very different today than they did 24-months ago—everything from work to buying food to exercise is infused with a bit more reliance on technology. We believe that while some of the Covid-induced spikes were more fleeting, there are lasting impacts and fundamental shifts in consumer behavior toward technologically oriented, digital-focused consumer brands. To depict the change in consumer preference for digital and omnichannel experiences, our team has mapped out the industry—specifically analyzing the fitness and food sectors—in our 2022 Consumer Tech Nsights Map.

State of the Market: Customer Experience / Customer Engagement 2022

State of the Market: Customer Experience / Customer Engagement 2022

Customer relationships have long been tied to the profitability and lifespan of brands—but COVID has turned up the heat. Efficient customer-focused solutions are now table stakes in the pandemic and work-from-home culture. No longer just a capability of enterprise organizations—companies of all sizes have started to adopt more personalized communication efforts, user-friendly platforms, and AI and data-centric solutions thanks to evolving technology offerings.

State of the Market: Consumer Technology 2022

State of the Market: Consumer Technology 2022

Leaning on digital, omnichannel, and in-store technology ambitions, both consumers and brands are proving that digitalization and virtualization are here to stay in the wake of pandemic-induced shifts. We are seeing a rapid acceleration of consumer demand and investor appetites, specifically within the fitness and food tech spaces. The market is hot—but still presents great opportunities for investors and companies. We’ve compiled our analysis in our 2022 State of the Market: Consumer Tech report.

Wellness Technology Nsights Map 2022

Wellness Technology Nsights Map 2022

Leveraging our extensive industry-specific knowledge of the wellness tech landscape, the Nfluence team designed a resource that displays more than 900 companies across the industry, providing clarity around industry leaders and key themes to watch. Organizing the industry in three main areas—Mental & Emotional Wellness, Workplace & Life Wellness, and Body & Physical Wellness—this map is your guide to an industry growing at a record pace.

State of the Market: Wellness Technology 2022

State of the Market: Wellness Technology 2022

The Nfluence team has tracked and analyzed more than 900 Wellness Tech companies—digging into the nooks and crannies of the space to root out growth signals and patterns that can be helpful to company founders and investors. We’ve compiled our analysis in our 2022 State of the Market: Wellness Technology report.

Key Takeaways – What Makes a Modern Music Company in 2021?

Key Takeaways – What Makes a Modern Music Company in 2021?

We are pleased to share key takeaways from our second Media and Music Salon Series (MMSS) event “What Makes a Modern Music Company in 2021?”. We had a highly engaged select group of thought leaders in business and finance exchanging views and comparing industry dynamics on what is happening in music today and we examine the evolving definitions and players in the music ecosystem today as well as the role of technology

Voices Behind the Music Podcast Episode

Voices Behind the Music Podcast Episode

Sun Jen Yung offers advice to music startups and entrepreneurs on getting their business funded, and what kind of strategic moves will help them succeed.  The Big Takeaway: There are a lot of really exciting verticals for music outside of just the explosion of growth in streaming. Some of the verticals include gaming, social, and fitness where Sun predicts we are likely to see an influx of acquisitions in those sectors for music-related companies. 

Market Briefing – Influencer Marketing : Q4 2021

Market Briefing – Influencer Marketing : Q4 2021

Despite bringing marketing and ad spend budgets to a temporary halt, the coronavirus pandemic created a world where people now spend considerably more time on social media than ever before. In parallel, new, and existing social media platforms have continued to expand their public audiences, and roughly 75% of companies maintain a budget for influencer marketing in 2021. Here, we explore the current trends in Influencer Marketing, review the impact of COVID-19, examine recent M&A and financing activity and share our Market Map of the key companies providing solutions in the space